The user experience in EFESTO™ depends by the user access level. Actually the assistance tool is provided with two user levels: basic users and expert user; the first can access the user manuals and the basic training documents and informations. The second in addition to the basic content can access troubleshooting tools and documents such as diagrams and pm scheduling.
Access to training and system documents
Operators, technicians and supervisors can access the informations required to know about the system during a troubleshooting senario, when is important to have the information required in order to resolve a failure of the system and restoring the production as soon as possible. Or to train other collegues with the training material provided with two different levels of training.
Troubleshoot any machine alarm
The diagnostic function allows to obtain informations about an alarm starting from its numerical code.
In addition to various details, this tool returns important information for resolving the alarm for the alarm code entered.
Tailor made training documents
Training program is divided into operator training, maintenance training, basic procedures and advanced procedures. Access to the material relating to the training courses allows the operator or technician to always consult the training material to review certain topics or to being trained for the machine.
A quick recap of EFESTO™
EFESTO™ is a reference point for people who work in the environment which grows around an automated system.
The EFESTO™ interface is provided with the following functions and documents: - Diagnostic and Troubleshooting tool - Electronic catalogue for electrical components - Operator training - Technicians training - Access to the technical drawings related to the system - Access to the periodic maintenance and lubrication scheduling - Access to the user and technical documents
The main goal of EFESTO™ is to reduce machine downtime for technical reasons, providing all the information from which it is necessary to start in order to resolve production downtime in the shortest possible time.